STONE TEMPLE PILOTS' November 12, 2009 concert at the Crystal Centre in Grande Prairie, Alberta, Canada has been cancelled.

"We had some inklings of it Friday, but didn't want to say anything at all to anyone until we had it confirmed in writing," Jane Cada-Sharp, Crystal Centre general manager, told Daily Herald-Tribune.

"This is unfortunately kind of a fact of life in our business, and we're very fortunate it rarely happens (here). But it did, so right now we're doing our best to ensure that anyone who did purchase a ticket can get their refund as easily as possible."

Cada-Sharp said this is less notice than typically desired but refund options are in place.

"Anyone who bought online and hasn't picked up their tickets yet, they will be automatically refunded and the box office staff will be contacting them ... if you walked in to purchase, then you'll have to come back with the ticket," she said.

The box office can be contacted at 780-538-0387 for further refund information.

Cada-Sharp said she has not at this time heard anything regarding the band rebooking at the Crystal Centre.

The reason for the cancellation has been summed up as a scheduling conflict, with little available in the way of specifics.

"The information that we passed on is the information they passed on to us," said Cada-Sharp.

"We apologize for any inconvenience this has caused anybody ... here's hoping that the next one down the road will definitely have a better outcome."